Effective Date: 01/09/2026
Last Updated: 01/09/2026
These Terms & Conditions ("Terms") govern your access to and use of https://amritayafarms.com/ (the "Website"), the Amritaya Farms mobile application (the "App"), and the purchase of products and services offered by AMRITAYA , operating under the brand name Amritaya Farms ("Amritaya Farms", "we", "us", or "our").
By accessing the Website or App, creating an account, placing an order, or using any of our services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Website or App.
You must be legally capable of entering into a binding agreement under applicable law to place an order through our Website or App.
If you use the Website or App on behalf of another person or entity, you represent that you are authorised to do so.
Amritaya Farms offers food products including A2 Bilona Desi Cow Ghee and other products that may be introduced from time to time.
Product descriptions, photographs, ingredients, nutritional information, net quantity, shelf life, storage instructions and other product information displayed online are provided for customer information and may be updated from time to time.
The actual product packaging, colour, appearance or presentation may vary slightly from photographs displayed online due to manufacturing, photography, lighting, screen settings or packaging updates.
Customers should always read the product label and applicable instructions on the physical product before consumption.
Our products are food products and should be consumed according to the instructions, declarations and information provided on the product packaging.
Information presented on the Website or App is not intended to diagnose, treat, cure or prevent any disease or medical condition.
Any nutritional, traditional or general product information should not be interpreted as medical advice.
All products are subject to availability. We reserve the right to limit quantities, discontinue products, modify product specifications or temporarily suspend availability without prior notice.
If a product becomes unavailable after an order has been placed, we may cancel the affected order or item and issue an applicable refund.
Product prices displayed on the Website or App are in Indian Rupees (INR), unless otherwise stated.
Prices may include applicable taxes where indicated. Applicable taxes, shipping charges, discounts, promotional offers and other charges will be displayed during the purchase process wherever applicable.
We reserve the right to change product prices at any time. Any price change will not affect an order that has already been successfully confirmed, except where required to correct an obvious pricing or technical error.
Promotional offers, coupon codes and discounts may be subject to additional terms, eligibility requirements, minimum order values, validity periods, product exclusions or usage limits.
Unless expressly stated otherwise, promotional offers cannot be combined with other offers.
Amritaya Farms reserves the right to withdraw, modify or cancel promotional offers in cases of misuse, fraud, technical errors or other legitimate reasons.
Certain features may require you to create an account.
You agree to provide accurate and complete information and to keep your account information updated.
You are responsible for maintaining the confidentiality of your login credentials and for activities performed through your account.
Adding a product to your cart does not guarantee availability or reserve the product.
An order is considered successfully placed only after the Website or App displays an order confirmation and/or we successfully receive the applicable payment authorisation, as applicable.
We reserve the right to refuse, cancel or limit an order in cases including suspected fraud, unusual purchasing activity, incorrect pricing, inventory issues, payment issues, delivery limitations or violation of these Terms.
We may offer payment methods including online payment through authorised payment gateways, UPI, cards, net banking, wallets and/or Cash on Delivery, depending on availability.
Payment transactions may be processed by third-party payment providers. Your use of such payment methods may also be subject to the terms and policies of the relevant payment provider.
Orders are delivered to serviceable locations within India, subject to availability of delivery services in the relevant area.
Estimated delivery timelines displayed during checkout are indicative and may vary due to factors including logistics conditions, weather, public holidays, strikes, natural events, address issues, high order volumes and circumstances beyond our reasonable control.
Customers are responsible for providing a complete and accurate delivery address and contact details.
If a delivery cannot be completed because of an incorrect address, unavailability of the recipient, refusal to accept delivery or other circumstances attributable to the customer, additional delivery or re-dispatch charges may apply where permitted.
Customers may request cancellation of an order before it has been processed or dispatched, subject to our cancellation process.
Once an order has been dispatched, cancellation may no longer be possible.
Where an eligible cancellation is approved and payment has already been made, the applicable refund will be processed according to our Refund Policy.
Food products require special handling and hygiene considerations. Accordingly, opened or used food products are generally not eligible for return solely because of change of mind, preference or taste.
If you receive a product that is damaged, leaking, tampered with, incorrect, expired or otherwise materially defective, you must contact us within the applicable period stated in our Refund Policy.
Eligible claims may result in a replacement, refund or other appropriate resolution, subject to verification.
Please refer to our Refund Policy for complete details.
Customers are encouraged to inspect the outer packaging and product container upon delivery.
If the package appears materially damaged, leaking, opened or tampered with, please document the condition through photographs or video where possible and contact customer support promptly.
Customers are responsible for storing the product in accordance with the instructions printed on the product packaging.
Amritaya Farms shall not be responsible for deterioration caused by improper storage, contamination after delivery, exposure to unsuitable environmental conditions or misuse after delivery.
All content available on the Website and App, including but not limited to logos, trademarks, product names, photographs, graphics, designs, text, videos, illustrations, software, layouts and other materials, is owned by or licensed to Amritaya Farms and is protected under applicable intellectual property laws.
You may not copy, reproduce, modify, distribute, publish, sell, license or commercially exploit our content without prior written permission.
If you submit a review, photograph, testimonial, feedback or other content to us, you represent that you have the necessary rights to submit such content.
By submitting content, you grant Amritaya Farms a non-exclusive, royalty-free right to use, reproduce, display and publish such content for legitimate business, marketing and promotional purposes, subject to applicable law.
You agree not to:
The App may require periodic updates to maintain security, compatibility and functionality.
We may modify, suspend or discontinue any part of the App from time to time.
You are responsible for maintaining a compatible device, operating system and internet connection required to use the App.
The Website and App may integrate third-party services such as payment gateways, logistics providers, analytics services, maps, communication services and other technology providers.
Your use of third-party services may be subject to their own terms and privacy policies.
We make reasonable efforts to ensure that information on the Website and App is accurate and current. However, we do not warrant that the Website, App, content or services will always be uninterrupted, error-free or completely accurate.
Except where expressly required under applicable law, the Website and App are provided on an "as available" basis.
To the maximum extent permitted by applicable law, Amritaya Farms shall not be liable for indirect, incidental, special, consequential or punitive damages arising from your use of the Website, App or services.
Nothing in these Terms shall exclude or limit any liability that cannot legally be excluded or limited under applicable law.
We shall not be responsible for delays or failure to perform obligations caused by events beyond our reasonable control, including natural disasters, floods, fires, epidemics, pandemics, government restrictions, strikes, civil disturbances, war, transportation disruptions, technical failures or other similar circumstances.
We may suspend or terminate your account or restrict access to the Website or App if we reasonably believe that you have violated these Terms, engaged in fraudulent activity, abused our services or acted unlawfully.
Your use of the Website and App is also governed by our Privacy Policy, which explains how we collect, use and protect personal information.
We may modify these Terms from time to time. Updated Terms will be published on the Website and/or App with the revised "Last Updated" date.
Your continued use of the Website or App following such changes constitutes acceptance of the updated Terms to the extent permitted by applicable law.
These Terms shall be governed by and interpreted in accordance with the laws of India.
Subject to applicable consumer protection laws and jurisdictional requirements, disputes shall be subject to the jurisdiction of the competent courts at [CITY, STATE].
For complaints or grievances relating to orders, products, services or the Website/App, please contact:
Entity: AMRITAYA
Brand: AMRITAYA FARMS
Email: INFO@AMRITAYAFARMS.COM
Phone: +91 921 146 6969
Address: NEW DELHI, INDIA
Email: SUPPORT@AMRITAYAFARMS.COM
Phone: +91 921 146 6969
Website: WWW.AMRITAYAFARMS.COM